Privacy Policy

Last updated: October 28, 2026

Scope

This Privacy Policy explains how MyBestDeck collects and uses personal information through mybestdeck.com, project inquiries and our direct communications. MyBestDeck provides residential deck building, replacement and related project services. This policy covers our own practices; independent websites and providers have their own policies.

Information you provide

When you contact us, we may receive your name, email, telephone number, property or mailing address, photographs, project preferences, approximate dimensions, timing, budget information and the contents of your messages. Information needed for a construction agreement or payment is collected through the relevant project process. Please do not send passwords, government identification or payment-card details through ordinary email.

Website and technical information

Our website hosting and service providers may process technical information such as IP address, requested pages, browser information, referring pages and request timestamps to deliver and protect the website. The current informational site does not require a visitor account. If optional analytics, advertising tools or an online questionnaire are introduced, the disclosures and any required privacy choices will be updated for the actual implementation.

How we use information

We use information to respond to inquiries, assess project requirements, arrange discussions, prepare and manage proposals, communicate about work, maintain business records, prevent misuse and comply with applicable obligations. Contacting us about a project does not by itself sign you up for unrelated promotional text messages.

Service providers and disclosure

We may share relevant information with website hosting, CRM, email, communication and project-service providers that help us operate the business, including GoHighLevel where we use its services. We may also disclose information to professional advisers, when required by law, to protect legal rights or in connection with a transfer of the business. Project information should be shared only as needed for the relevant purpose.

Marketing choices

You may ask us to stop promotional communications by contacting [email protected] or using an available unsubscribe option. Necessary project and administrative messages may still be needed during an active service relationship. A future promotional messaging program would require its own applicable notice, consent and opt-out process.

Cookies and third-party content

Hosting providers may use technologies needed for website delivery, security or traffic measurement. We have not added advertising pixels to this informational version. Links to a third-party website open that provider’s service, which operates under its own privacy practices. Any future embedded map or questionnaire may involve additional providers and will need corresponding disclosures.

Retention

We retain information as reasonably needed to respond to inquiries, provide services, keep relevant project and business records, meet legal obligations and resolve disputes. The appropriate period depends on the type of record and the reason it is held. A deletion request may be subject to lawful record-retention requirements.

Security

We use reasonable measures intended to protect personal information. No website, email or storage system can guarantee absolute security. Use care when sending property information or photographs, and contact us if you believe information has been sent to the wrong recipient.

Your requests

To request access, correction or deletion, or ask about our use of information, email [email protected]. Describe the request without sending unnecessary sensitive documents. We may need to verify your connection to the information. We will respond according to applicable law; some records may need to be retained for lawful reasons. Additional rights may apply depending on your location.

Children and changes

Our services and website are intended for adults planning home-improvement projects. We do not knowingly seek personal information from children. If you believe a child has provided information, contact us. We may update this policy when our services or practices change and will update the date and provide additional notice when required.

Contact MyBestDeck

MyBestDeck
16312 SE 318th St, Auburn, WA 98092
[email protected]
(253) 802-9942
mybestdeck.com